Information We Collect

When you place an order, we collect the information needed to fulfill it — your name, shipping address, email address, phone number, and payment details. We only collect what is necessary to serve you better.

How We Use Your Information

Your information is used to process orders, arrange shipping, provide customer support, and — if you opt in — send you updates about new collections and special offers. We never sell or rent your personal data to third parties.

Data Security

We take reasonable precautions to protect your information. All payment transactions are processed through secure, encrypted channels. We do not store full credit card details on our servers.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant advertising. We use the following categories of cookies:

• Necessary Cookies — essential for core website functionality, such as shopping cart, checkout, and security. These cannot be disabled.
• Analytics Cookies — help us understand how visitors interact with our site, so we can improve performance and user experience. We use Google Analytics for this purpose.
• Advertising Cookies — used to deliver relevant ads, measure campaign performance, and retarget visitors. We use Google Ads and Meta Pixel (Facebook) for this purpose.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though disabling certain cookies may affect site functionality.

Third-Party Services We Use

To operate our website and serve you better, we rely on the following trusted third-party services. Each is used for a specific purpose and handles your data in accordance with their respective privacy policies:

• PayPal — payment processing and fraud prevention
• Google Analytics — website usage analysis and performance improvement
• Google Ads — advertising campaign management and performance measurement
• Meta Pixel (Facebook) — ad targeting, retargeting, and conversion tracking

These services may use cookies or similar identifiers as described in our Cookies section above. We do not sell or share your personal data with any third parties for their own marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including order fulfillment, customer support, and legal or regulatory obligations. Specifically:

• Order data — retained for as long as your account remains active, and for a reasonable period afterward to handle potential returns, disputes, or warranty claims
• Marketing data — retained until you unsubscribe or request deletion
• Analytics data — retained in aggregated or anonymized form for performance analysis

If you request deletion of your personal data, we will action your request within a reasonable timeframe, unless we are required to retain certain data for legal compliance or fraud prevention purposes.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. Simply contact us and we will be happy to assist you. You may also withdraw your consent for marketing communications at any time.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at KISUN33@outlook.com or call +852 6441 7338.

With warmth,
The kisungs Family